Booking & Cancellation Policy
2. If you cancel your appointment within 48 hours of your actual appointment time, your booking fee will be lost. You will be responsible for re-booking another one
3. If you cancel your appointment and have given more than 48 hours notice, your booking fee will be valid for a further 6 weeks to allow you to reschedule an alternative date
4. If you cancel your appointment having given more than 48 hours and do not rebook within 6 weeks, your booking fee will be lost
5. Any change of booking is only allowed once as long as rules above have been followed
6. I am not responsible for offering a third session of treatment free of charge. A needle and pigment charge will apply. In the unlikely event you need a retouch appointment a flat rate of £50 will apply to cover equipment costs.
7. If you arrive more than 10 minutes late for your appointment, your appointment can not go ahead. Your booking fee will be lost. You will be responsible for re-booking another appointment.
8. Health and safety regulations and space availability dictate only the client is present during treatment. Please arrive alone for all treatments. Children are not allowed within the treatment room.
9. A patch test will be sent to you upon booking to self complete at home. If you are rebooking a repeat service and have already completed a patch test, this requirement will not be necessary.
10. An online consultation form will be sent to you to via email to complete prior to your treatment. This must be completed prior to attending your appointment.
11. Please park sensibly either on the drive or street/road parking. Please do not block the entry to the shared driveway. The road has no parking/ time restrictions.